As we’ve now reached the end of 2024 – the year in which we are proudly celebrating HIC Services 30th anniversary – I’ve had the opportunities to research and reflect on HIC’s journey as an organisation over the past three decades.

Originally founded as Hunter Industrial Ceramics by Frank Bynon in 1994, we – like every successful organisation – have faced our share of ups and downs. From the lows of economic recessions and pandemics to the highs of releasing its HICTECH range of products. As our list of achievements has grown, so too has our ambition for creating an even more meaningful impact. What started out as a Newcastle based organisation working with the local steel and mining industries has now spread to three states contributing to the success of over 230 customers with some customers being with us for the full 30 years.

Frank and the Bynon family continue to work in the business daily reinforcing the basic foundations of the business, INTEGRITY, LOYALTY and TRUST. These key attributes ensure HIC provides its customers quality and reliable solutions, safely. These values underpin the relationships built over thirty years and are why HIC’s customers rely on them.

Since taking over as General Manager in 2023, I’ve had the great privilege of working with HIC employees and customers alike, witnessing the care, respect and dedication shown towards each other and watching the business grow and strengthen because of it. I’m particularly excited to see where the business can go in the next thirty years. There’s certainly a strong base to build on.

Finally, from Frank, the Bynon family and myself, I’d like to say thank you to all of you who have been involved on this journey over the past 30 years. Thank you for your camaraderie; your support; your inspiration; your success stories; and for continuing to stand here with us today. I look forward to what’s next as we continue to work together.

– Blaine Scarr
General Manager