Built on over 40 years of
wear prevention expertise.

HIC has provided industrial solutions since 1995. Operations initially commenced in its Newcastle (Hunter Valley) facility with Mudgee and Gunnedah operations established in 2010, servicing the central west region. The Mackay (QLD) based branch commenced operations in 2018. Our continued growth is a result of the company’s unique understanding of what’s required to deliver projects in heavily regulated industries.

In February 2017 the business released its first product offering under the registered brand name HICTECH®. The product was a premium grade 92% alumina tile which could be supplied in standard dimensions or in an engineered specific design. Since releasing HICTECH Product Solutions, the company has developed multiple additions to the brand, partnering with experts in the field to bring the highest quality product to market.

Company Profile

Frank Bynon

Managing Director

Founder and Managing Director. Passionate about wear prevention since the 1970s, Frank established customer relationships that endure decades later, continuing to ensure his team are committed to the importance of the integrity required to achieve sustainability in business.

Stephen Valentish

General Manager

Stephen manages a team of experienced professionals focusing on the business’ sustainability in meeting business objectives.

Damien Bynon

Production Manager

Over 25 years of experience in wear prevention applications in CHPPs, providing solutions to customers to meet specifications and deadlines, with a focus on quality. Damien established HIC’s Mudgee and Gunnedah branches, developing enduring customer relationships throughout the central west regions of NSW, now overseeing production in the more recently established Mackay branch.

Shane Carney

National Sales Manager

Over 40 years industrial experience in numerous leadership roles across multiple market segments including mining, manufacturing and power generation. He has worked with global market leaders including HIC, Henkel, Mars, AMP and Delta Electricity. Nationally, Shane manages the HICTECH brand of wear resistant technologies focusing on delivering a premium product to our customers that ensures efficiencies are maximised whilst reducing operational costs.

David Hanna

Area Manager | Mudgee & Gunnedah

Over 25 years of experience in coal preparation plants in the Hunter Valley and Central West, and now operationally as Area Manager for HIC’s Mudgee and Gunnedah branches.

Alex Madigan

Area Manager | Newcastle & Hunter Valley

Over 13 years of industry experience across the mining sector working closely with OEMs CAT, Komatsu & Hitachi and now operationally as Area Manager for Newcastle and Hunter Valley based customers.

Stephen Howard

Estimator | Supply Chain Specialist

Grant Hutchings

Business Development Manager

Samantha Leach

Manager – HR | Communications | Quality & Risk

Daniele Newton

Finance Manager

Andrew Vince

Process Support

Formerly Supt. Coal Processing Improvement at BHP Coal/BMA with technical responsibilities for over 50 million tonnes of production per annum, Andrew holds Bachelor (Hons) and PhD degrees in Chemical Engineering from the University of Exeter (UK). He has made significant IChemE medal-awarded contributions to improving operational coal preparation plants, and has extensive domestic and international experience. As Adjunct Associate Professor at the University of NSW he was the co-lead investigator of a major 5 year industrial R&D project to model the fundamentals of how a Dense Medium Cyclone (DMC) works.

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Over 40 years ago, Frank Bynon identified a growth market within the coal mining industry, with its beginnings focused on industrial tiling, servicing the NSW steel and coal markets. Initially operating under Bynon Industrial Ceramics, he then grew a substantial team under Hunter Industrial Ceramics, now HIC Services. During the last 20 years, the company has grown to become widely recognised as the market leader for operational excellence in maintaining fixed plant mining operations, now including our HICTECH brand of wear resistant technologies.

HIC embraces a culture which embodies 5 core values. We strive to adopt these values in all aspects of our work, including:

• Accountability (Service, Responsibility & Delivering)
• Integrity (Quality, Do as we say we will)
• Openness (Communication & Understanding)
• Respect (Trust, Teamwork & Diversity)
• Sustainability (Health, Safety & Environment)

HIC Services is committed to the sponsorship of organisations with whom they can build a long and mutually productive relationship. We are especially proud of our partnerships with a number of local charitable organisations including advocates for domestic violence and mental health, as well as the sports and arts communities. Our support for our local community is incredibly important to us.

Our internal training and mentoring program provides a career pathway for those who are new to the industry as well as those who are trade qualified. HIC provide a fantastic chance for you to join an organisation continuing to expand their operations within NSW, including having more recently established its first branch in Mackay (QLD). In 2015, HIC Services partnered with TAFE NSW to provide a career path for all employees (Certificate III Surface Preparation and Coating Application) to provide recognition to our employees of the highly valuable skills they have acquired in their time with HIC. Our Traineeship Program has been very successful, with one of our employees in 2020 being awarded Trainee of the Year across the region.

If you would like to discuss the possibility of a position at HIC, please contact Samantha Leach at [email protected] or on 0435 736 820.

Contact Us

The team at HIC Services takes a collaborative approach to ensuring your assets perform at optimum levels.

About Us

Built on over 40 years ofwear prevention expertise.